The purpose of this paper is to reflect upon the journal, Reference Services Review, since the editorship of Ilene F. Rockman began in 1986.
The paper describes how the journal has become one of the most respected in its profession, has encouraged new authors and published several ground‐breaking articles over the past two decades.
The journal's standard of excellence is high and continues to model a commitment to, and passion for, reference services and collections, utilization of technology to help users and innovation in library instruction and information library programs.
The paper offers a reflection of RSR and its contribution toward equity and social responsibility.
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