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Blurring services and resources: Boston College’s implementation of MetaLib and SFX

Bob Gerrity (Bob Gerrity is the Head of Systems in the Boston College Libraries, Chestnut Hill, Massachusetts, USA.)
Theresa Lyman (Theresa Lyman is the Digital Resources Reference Librarian at the O’Neill Library, Boston College, Chestnut Hill, Massachusetts, USA.)
Ed Tallent (Ed Tallent is the Head of Reference and Instructional Services at the O’Neill Library, Boston College, Chestnut Hill, Massachusetts, USA.)

Reference Services Review

ISSN: 0090-7324

Article publication date: 1 September 2002

1399

Abstract

Over the past year, the Boston College libraries have been engaged in making available to our users two new resources, MetaLib and SFX. MetaLib is portal/gateway software that allows for simultaneous searching of several databases, as well as some options to customize the interface. SFX technology provides context‐sensitive reference linking from citations to extended services. In this article we review the pedagogical, technical, and service reasons for making these resources available. We discuss how we believe these technologies respond to current student use of the library, and how we approached the installation process. We also review the challenges of the installation (both technical and service) and future possibilities.

Keywords

Citation

Gerrity, B., Lyman, T. and Tallent, E. (2002), "Blurring services and resources: Boston College’s implementation of MetaLib and SFX", Reference Services Review, Vol. 30 No. 3, pp. 229-241. https://doi.org/10.1108/00907320210435491

Publisher

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MCB UP Ltd

Copyright © 2002, MCB UP Limited

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