Using courseware to deliver library instruction via the Web: four examples

Nancy K. Getty (Nancy K. Getty ( is Reference Librarian and Instruction Coordinator at the Rivera Library, University of California, Riverside, Riverside, California, USA.)
Barbara Burd (Barbara Burd ( is Head of Public Services at Regent University Library, Virginia Beach, Virginia, USA. )
Sarah K. Burns (Sarah K. Burns ( is Assistant University Librarian for Instructional Services at Mortola Library, Pace University, Pleasantville, New York, USA.)
Linda Piele (Linda Piele ( is Instruction Coordinator at University of Wisconsin‐Parkside Library, Kenosha, Wisconsin, USA.)

Reference Services Review

ISSN: 0090-7324

Publication date: 1 December 2000


Librarians at four academic institutions present their experiences using four courseware products (Web Course in a Box, Blackboard,, and WebCT) to teach information literacy skills. Objectives, methods, content, and student populations vary from place to place. In all four cases, with some reservations, librarians deem courseware a valuable tool for delivery of library instruction. They agree on the following primary advantages: support for interactivity; support for assessment/grade management; support for distance education; relatively quick development time; relatively low technical skill requirement; and raise the following concerns: inability to integrate quiz questions into the text of lessons; and diminution of interpersonal contact.



Getty, N., Burd, B., Burns, S. and Piele, L. (2000), "Using courseware to deliver library instruction via the Web: four examples", Reference Services Review, Vol. 28 No. 4, pp. 349-360.

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Copyright © 2000, MCB UP Limited

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