TY - JOUR AB - The Web sites of 125 academic libraries were searched during the summer of 1999 to find information about the libraries. These sites were accessed from their respective research universities, with the finding that it is often difficult to locate the library from the university home page. Information that is essential on any library Web site includes postal addresses with zip codes, names of directors with e‐mail addresses, phone numbers with area codes and a Webmaster e‐mail contact when this information is not readily available. It was found that academic library sites are often confusing and difficult to navigate when seeking information about the library itself. Factual information should be provided in a logical, organized manner, with easy navigation and predictive headings. VL - 28 IS - 2 SN - 0090-7324 DO - 10.1108/00907320010313894 UR - https://doi.org/10.1108/00907320010313894 AU - Shemberg Marian PY - 2000 Y1 - 2000/01/01 TI - Through the Web: door to academic libraries T2 - Reference Services Review PB - MCB UP Ltd SP - 178 EP - 187 Y2 - 2024/09/19 ER -