TY - JOUR AB - Reference librarians must interact daily with Internet‐based technologies. Communicating with others through listservs and e‐mail, avoiding information overload, answering reference questions with both print and electronic sources and dealing with patrons’ perceptions of the authoritative nature of Web‐based information are all many of the ways in which most reference librarians must navigate the depths of cyberspace. Uses qualitative survey data to find patterns and themes among librarians with regard to their attitudes toward reference services and related professional activities. Includes a selection of categorized survey responses, interpretation of the data by the author and suggestions for further research. VL - 28 IS - 1 SN - 0090-7324 DO - 10.1108/00907320010313795 UR - https://doi.org/10.1108/00907320010313795 AU - Stover Mark PY - 2000 Y1 - 2000/01/01 TI - Reference librariansand the Internet: a qualitative study T2 - Reference Services Review PB - MCB UP Ltd SP - 39 EP - 49 Y2 - 2024/03/29 ER -