Evaluating EAPs
J. Carolyn Highley
(Manchester School of Management, University of
Manchester Institute of Science and Technology, Manchester, UK)
Cary L. Cooper
(Manchester School of Management, University of Manchester
Institute of Science and Technology, Manchester, UK)
1594
Abstract
Until recently most evaluations of EAPs have been qualitative. In the US there has been a move towards insisting on hard data, i.e. cost‐benefit ratios. The nature of EAPs makes identification of a clear outcome oriented model of intervention difficult if not impossible. Discusses different methods of evaluating EAPs and compares their usefulness.
Keywords
Citation
Carolyn Highley, J. and Cooper, C.L. (1994), "Evaluating EAPs", Personnel Review, Vol. 23 No. 7, pp. 46-59. https://doi.org/10.1108/00483489410072226
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited