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Evaluating EAPs

J. Carolyn Highley (Manchester School of Management, University of Manchester Institute of Science and Technology, Manchester, UK)
Cary L. Cooper (Manchester School of Management, University of Manchester Institute of Science and Technology, Manchester, UK)

Personnel Review

ISSN: 0048-3486

Article publication date: 1 November 1994

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Abstract

Until recently most evaluations of EAPs have been qualitative. In the US there has been a move towards insisting on hard data, i.e. cost‐benefit ratios. The nature of EAPs makes identification of a clear outcome oriented model of intervention difficult if not impossible. Discusses different methods of evaluating EAPs and compares their usefulness.

Keywords

Citation

Carolyn Highley, J. and Cooper, C.L. (1994), "Evaluating EAPs", Personnel Review, Vol. 23 No. 7, pp. 46-59. https://doi.org/10.1108/00483489410072226

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MCB UP Ltd

Copyright © 1994, MCB UP Limited