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Business Process Re‐engineering and Human Resource Management

Hugh Willmott (Manchester School of Management, UMIST, Manchester, UK)

Personnel Review

ISSN: 0048-3486

Article publication date: 1 May 1994

5710

Abstract

Reviews the business process re‐engineering (BPR) vision of radical business process change, focusing on the use of information technology to facilitate a shift away from linear/sequential work organization towards parallel processing and multidisciplinary teamworking. Highlights BPR′s cursory treatment of the human dimension of its programme for radical organizational change and raises the question of how human resource management specialists are to respond to its trivialization of the complexities and dilemmas associated with the re‐engineering of work processes.

Keywords

Citation

Willmott, H. (1994), "Business Process Re‐engineering and Human Resource Management", Personnel Review, Vol. 23 No. 3, pp. 34-46. https://doi.org/10.1108/00483489410064559

Publisher

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MCB UP Ltd

Copyright © 1994, MCB UP Limited

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