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Importance of the internet to human resource practitioners in Hong Kong

Eric W.T. Ngai (Department of Management and Marketing, The Hong Kong Polytechnic University, Kowloon, Hong Kong)
Chuck C.H. Law (Department of Information Management, Chaoyang University of Technology, Tai Chung County, Taiwan)
Simon C.H. Chan (Department of Management and Marketing, The Hong Kong Polytechnic University, Kowloon, Hong Kong)
Francis K.T. Wat (Department of Management and Marketing, The Hong Kong Polytechnic University, Kowloon, Hong Kong)

Personnel Review

ISSN: 0048-3486

Article publication date: 1 January 2008

5796

Abstract

Purpose

The purpose of this study is to empirically examine the perceptions of the importance of the internet to human resource management (HRM) and to understand the existing human resource (HR) practices and needs of the internet to support HRM functions.

Design/methodology/approach

A structured questionnaire survey was used to collect data from selected public companies quoted on the Hong Kong Stock Exchange. Questionnaires were returned by 147 respondents and used for the analysis. The overall response rate was 29 percent, which was higher than expected.

Findings

The findings indicated that the most frequently cited internet‐supported HRM function in the existing literature is recruitment and selection. The results showed that there are no significant organization size differences or significant differences in internet connectivity as far as the perceived importance of the internet to HR practitioners is concerned. Specifically, helping managers to stay informed is the most important reason for adopting the internet for HR practitioners.

Originality/value

This study has proved that internet‐based HR offers enormous opportunities to improve organization performance. This paper introduces the reader to the potential use of the internet to support HRM.

Keywords

Citation

Ngai, E.W.T., Law, C.C.H., Chan, S.C.H. and Wat, F.K.T. (2008), "Importance of the internet to human resource practitioners in Hong Kong", Personnel Review, Vol. 37 No. 1, pp. 66-84. https://doi.org/10.1108/00483480810839978

Publisher

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Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited

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