The consequences of emerging HRM practices for employees' trust in their managers

Shay S. Tzafrir (Faculty of Social Welfare and Health Studies, Department of Human Service, University of Haifa, Haifa, Israel)
The late Gedaliahu H. Harel (Faculty of Industrial Engineering and Management, Technion, Israel Institute of Technology, Haifa, Israel)
Yehuda Baruch (School of Management, UEA, Norwich, UK, and)
Shimon L. Dolan (Institute for Labour Studies (IEL), ESADE Business School, Barcelona, Spain)

Personnel Review

ISSN: 0048-3486

Publication date: 1 December 2004

Abstract

This study examines the consequences of emerging human resource management (HRM) practices for employees' trust in their managers from a combination of the theory of exchange and a resource‐base perspective. Using a national sample of 230 respondents, the research reported here portrays the paths which link the consequences of emerging HRM practices to employees' trust in their managers. In this framework, HRM consequences represent a proxy in which managers' actions, behaviours, and procedures affect employees' trust in their managers. The results indicate a significant and positive influence of empowerment, organisational communication and procedural justice as determinants of employees' trust in their managers. Using structural equation analysis, findings also indicate that procedural justice mediates the impact of employee development on their trust in their managers. Implications for strategic HR policies in organisations and suggestions for future research are discussed.

Keywords

Citation

Tzafrir, S., Baruch, Y. and Dolan, S. (2004), "The consequences of emerging HRM practices for employees' trust in their managers", Personnel Review, Vol. 33 No. 6, pp. 628-647. https://doi.org/10.1108/00483480410561529

Download as .RIS

Publisher

:

Emerald Group Publishing Limited

Copyright © 2004, Emerald Group Publishing Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.