TY  - JOUR
AB  - Despite the increased importance for companies to control their intangible assets, little empirical research has been made on the linkages between single and distributed cognition in organizations. In this paper, the transactive memory concept is extended and adapted to examine the antecedents and consequences of directory formation in the Nordic subsidiaries in Japan. Value congruence, psychological safety, organizational commitment, and interpersonal and electronic communication are proposed to have a positive impact on directories. The directories are proposed to have positive linkage with service capital. Regression analyses show that the most of the independent variables have a statistically significant relationship with directories. Further, interpersonal communication mediates the impact of value congruence and psychological safety to directories. Directories were also found to have a positive relationship with the service capital.
VL  - 33
IS  - 4
SN  - 0048-3486
DO  - 10.1108/00483480410539515
UR  - https://doi.org/10.1108/00483480410539515
AU  - Peltokorpi Vesa
PY  - 2004
Y1  - 2004/01/01
TI  - Transactive memory directories in small work units
T2  - Personnel Review
PB  - Emerald Group Publishing Limited
SP  - 446
EP  - 467
Y2  - 2024/04/19
ER  -