TY  - JOUR
AB  - This article aims to explore the nature and functioning of trust in work teams. Trust is defined as a multi‐component variable with distinct but related dimensions. These include propensity to trust, perceived trustworthiness, co‐operative and lack of monitoring behaviours. A model was tested relating trust with perceived task performance, team satisfaction, and two dimensions of organisational commitment, i.e. attitudinal and continuance. Survey data from 112 teams(n=395) was collected in three social care institutions in The Netherlands. The results are supportive of a multi‐component structure for trust and of its importance to the functioning of teams and organisations. Work team trust appeared strongly related with team member's attitudes towards the organisation. Trust between team members was positively associated with attitudinal commitment and negatively with continuance commitment. Trust was also positively related with perceived task performance and with team satisfaction. In addition, perceived task performance appeared strongly related to team satisfaction.
VL  - 32
IS  - 5
SN  - 0048-3486
DO  - 10.1108/00483480310488360
UR  - https://doi.org/10.1108/00483480310488360
AU  - Costa Ana Cristina
PY  - 2003
Y1  - 2003/01/01
TI  - Work team trust and effectiveness
T2  - Personnel Review
PB  - MCB UP Ltd
SP  - 605
EP  - 622
Y2  - 2024/04/19
ER  -