TY - JOUR AB - Identifies the cultural boundaries in an organization that impede the implementation of information systems, and focuses on that between IT users and IT developers; uses the experiences of the Malaysian Agricultural Research and Development Institute to illustrate how this problem was recognized, and details the steps taken to achieve a successful implementation. Itemizes the lessons learned in effecting change management, and sees the major difficulty as getting the users and developers actually talking to one another. VL - 46 IS - 4 SN - 0043-8022 DO - 10.1108/00438029710815525 UR - https://doi.org/10.1108/00438029710815525 PY - 1997 Y1 - 1997/01/01 TI - Easing information technology across cultural boundaries T2 - Work Study PB - MCB UP Ltd SP - 125 EP - 126 Y2 - 2024/04/25 ER -