TY  - JOUR
AB  - Business process re‐engineering was first popularized by Michael Hammer and James Champy, with their book, Reengineering the Corporation. The book advocated throwing away current business methods, models, procedures and processes and replacing them with newly re‐engineered business processes. This and subsequent “re‐engineering” methodologies have placed the primary focus on the business process, and put little, if any, emphasis on human factors. Suggests that many re‐engineering projects fail because of this obvious neglect of human behavioural factors and identifies some proven management techniques which should be used in conjunction with any re‐engineering methodology to ensure successful transformation of the business, and the people within the organization.
VL  - 46
IS  - 3
SN  - 0043-8022
DO  - 10.1108/00438029710162953
UR  - https://doi.org/10.1108/00438029710162953
AU  - Campbell Stephen
AU  - Kleiner Brian H.
PY  - 1997
Y1  - 1997/01/01
TI  - New developments in re‐engineering organizations
T2  - Work Study
PB  - MCB UP Ltd
SP  - 99
EP  - 103
Y2  - 2024/04/24
ER  -