Benchmarking

Abstract

Benchmarking is the process of comparing one’s own organization with its peers worldwide to identify and learn from best practice. This is obviously not a simple process and it may be advantageous to take advantage of one of the organizations which provides a benchmarking service. Whether using such a service or doing it “on your own”, there are certain principles that should be followed. Outlines the code of practice of the International Benchmarking Clearinghouse to illustrate these principles.

Citation

Daniels, S. (1996), "Benchmarking", Work Study, Vol. 45 No. 3, pp. 18-20. https://doi.org/10.1108/00438029610115488