Benchmarking is the process of comparing one’s own organization with its peers worldwide to identify and learn from best practice. This is obviously not a simple process and it may be advantageous to take advantage of one of the organizations which provides a benchmarking service. Whether using such a service or doing it “on your own”, there are certain principles that should be followed. Outlines the code of practice of the International Benchmarking Clearinghouse to illustrate these principles.
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