Early empowerment creates productive outcomes during an organizational transformation

Abstract

This work shows how empowerment of the employee during the planning and implementation of the training programme contributes to the success of the entire organizational transformation programme. We conducted a study while a major bank attempted to achieve an organizational transformation. We studied the effect of the training versus training and empowerment (i.e. self‐scheduling of their training) on the employee′s satisfaction with training, motivation towards the transformation and satisfaction with the transformation. We show that user participation in appropriate training‐related activities provided the employees with a chance to feel empowered. Moreover, such a feeling of empowerment contributed to the success of the organizational transformation because it resulted in increased employee motivation and satisfaction.

Citation

Prybuto, V.R. and Kappelman, L.A. (1995), "Early empowerment creates productive outcomes during an organizational transformation", Work Study, Vol. 44 No. 7, pp. 15-18. https://doi.org/10.1108/00438029510147493