The myth of continuous improvement
Michael Bolton
(Michael Bolton, Editor of Work Study, are both partners in Explored Futures, Leeds, UK.)
John Heap
(John Heap, Editor of Work Study, are both partners in Explored Futures, Leeds, UK.)
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Abstract
Suggests that “continuous improvement” is an unworkable approach to organisational transformation; that discontinuity is essential to ensure that gains are consolidated and locked in to baseline performance. Describes a particular organisational transformation methodology – the UPLIFT programme – used to investigate, assess and prepare for “organisational futures” and uses it to demonstrate this need for discontinuity.
Keywords
Citation
Bolton, M. and Heap, J. (2002), "The myth of continuous improvement", Work Study, Vol. 51 No. 6, pp. 309-313. https://doi.org/10.1108/00438020210441867
Publisher
:MCB UP Ltd
Copyright © 2002, MCB UP Limited