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Preparing an enterprise for ISO 9000 certification

Denise Dumke de Medeiros (Denise Dumke de Medeiros is a Professor at the Universidade Federal de Pernambuco, Recife, Brazil.)

Work Study

ISSN: 0043-8022

Article publication date: 1 September 2000

516

Abstract

Identifies the basic components of a formal quality system. Uses research into 100 companies to assess how well they address each of these components and creates a resulting typology of companies, according to the way in which they organise their quality systems. This simple analysis can be used as a basic model by an enterprise which wishes to implement a process leading to formal quality certification such as ISO 9000.

Keywords

Citation

Dumke de Medeiros, D. (2000), "Preparing an enterprise for ISO 9000 certification", Work Study, Vol. 49 No. 5, pp. 194-198. https://doi.org/10.1108/00438020010337414

Publisher

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MCB UP Ltd

Copyright © 2000, MCB UP Limited

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