Contextualising Standards: Making Competence‐based Systems Work In and For an Organisation

Abstract

Whitbread plc′s cellar service function has overcome the obstacles which many organisations feel that the NVQ system presents. Criticisms about ″bureaucracy″ are often, and perhaps justifiably, made because employers are only shown the administrative side of the NVQ system. For large organisations which employ people in many different roles, the thought of dealing with perhaps 20 different industry lead bodies to implement 20 different quality assurance systems is understandably daunting. However, it is possible to have one common system throughout the organisation, regardless of the number of occupational roles involved. It is possible to contextualise and operationalise the system to meet an organisation′s requirements

Citation

Fletcher, S. (1991), "Contextualising Standards: Making Competence‐based Systems Work In and For an Organisation", Education + Training, Vol. 33 No. 4. https://doi.org/10.1108/00400919110142297