This paper outlines the issues in the management of a virtual library service in a global environment. It focuses on the key initiatives of Monash University Library in Melbourne, Australia in delivering an effective library service to its students in multiple locations both in Australia and overseas in Malaysia and in South Africa. The paper provides brief descriptions of some of the specific e‐library services offered to Monash students, including the digitisation of core readings and audio digital recordings of lectures. The paper also provides an insight into planning for the Library's support of overseas campuses and details the training programme developed for those staff.
Hon Ho, C. (2004), "Managing the e‐library in a global environment: experiences at Monash University, Australia", Program: electronic library and information systems, Vol. 38 No. 3, pp. 168-175. https://doi.org/10.1108/00330330410547214
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