The impact of IT on marketing: an evaluation
Abstract
There is widespread acceptance that information technology (IT) is a central component of business operations and extensively used in marketing. Aligned to this is the belief that marketing is experiencing radical and dynamic changes, many of which are IT driven. Reports a study of 204 Irish firms, which seeks to discover the level of transformation in the marketing function as a result of IT. Reviews whether marketers’ use of IT has progressed from simply automating existing marketing systems to actually using IT to transform their marketing capabilities. Aims to ascertain if marketing is achieving significant benefits from IT.
Keywords
Citation
Brady, M., Saren, M. and Tzokas, N. (1999), "The impact of IT on marketing: an evaluation", Management Decision, Vol. 37 No. 10, pp. 758-767. https://doi.org/10.1108/00251749910302854
Publisher
:MCB UP Ltd
Copyright © 1999, MCB UP Limited