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Motivation and job satisfaction

Mark A. Tietjen (Palm Beach Atlantic College, West Palm Beach, Florida, USA)
Robert M. Myers (Palm Beach Atlantic College, West Palm Beach, Florida, USA)

Management Decision

ISSN: 0025-1747

Article publication date: 1 May 1998



The movement of workers to act in a desired manner has always consumed the thoughts of managers. In many ways, this goal has been reached through incentive programs, corporate pep talks, and other types of conditional administrative policy, However, as the workers adjust their behaviour in response to one of the aforementioned stimuli, is job satisfaction actualized? The instilling of satisfaction within workers is a crucial task of management. Satisfaction creates confidence, loyalty and ultimately improved quality in the output of the employed. Satisfaction, though, is not the simple result of an incentive program. Employees will most likely not take any more pride in their work even if they win the weekend getaway for having the highest sales. This paper reviews the literature of motivational theorists and draws from their approaches to job satisfaction and the role of motivation within job satisfaction. The theories of Frederick Herzberg and Edwin Locke are presented chronologically to show how Locke’s theory was a response to Herzberg’s theory. By understanding these theories, managers can focus on strategies of creating job satisfaction. This is followed by a brief examination of Kenneth Blanchard and Paul Hersey’s theory on leadership within management and how this art is changing through time.



Tietjen, M.A. and Myers, R.M. (1998), "Motivation and job satisfaction", Management Decision, Vol. 36 No. 4, pp. 226-231.




Copyright © 1998, MCB UP Limited