Information technology performance: agency and upper echelon theories

Abstract

Utilizes an objective measure of the levels of investment/ performance in information technology (IT) and tests a number of hypothesized relationships between IT performance and company′s control, governance and managerial characteristics; this measure is called the relative information technology index (RITI). Is founded, theoretically, on both agency and upper echelon theories; empirically, suggests meaningful relationships between IT investment/performance and management ownership, the ratio of outside to inside directors, and the age of the CEO.

Citation

Karake, Z.A. (1995), "Information technology performance: agency and upper echelon theories", Management Decision, Vol. 33 No. 9, pp. 30-37. https://doi.org/10.1108/00251749510098964