TY - JOUR AB - Serves a dual purpose: (1) to clarify the nature and occurrence of impasse in groups towards defining and categorizing it: and (2) to use these findings as a means for diagnosing impasse and providing intervention to resolve it. It is a partial report of findings from a research project which contributed to the field of Organizational Gestalt and supported a paradoxical perspective to group life. This qualitative study used direct observation, surveys and interview methods. The weekly decision‐making meetings of nine senior managers of a mental health facility provided its data. Impasse situations were identified and analysed. From this a definition and five categories of impasse emerged. Also offers an approach for intervention design following a case study which illustrates impasse. VL - 30 IS - 3 SN - 0025-1747 DO - 10.1108/00251749210145478 UR - https://doi.org/10.1108/00251749210145478 AU - O′Connor Carol A. PY - 1992 Y1 - 1992/01/01 TI - Organizational Impasse: Diagnosis and Intervention T2 - Management Decision PB - MCB UP Ltd Y2 - 2024/03/28 ER -