Effective Delegation

Abstract

Effective delegation often fails, due to a misunderstanding about the difference between responsibility and accountability. Added to this many of the key management processes actively discourage delegation, causing internal conflict and resulting in inefficient and ineffective organisations. However, companies such as the BOC Group show what can result when delegation is successful.

Citation

Hind, M.W. (1991), "Effective Delegation", Management Decision, Vol. 29 No. 5. https://doi.org/10.1108/00251749110144777