TY - JOUR AB - The search for a better grasp of the what, why and how of product value is analogous to the quest for the Holy Grail. Just when you think that you finally have a handle on it, the mirage fades away and another appears on the horizon, full of hope. So go our efforts to understand customer valuation of products. There exists a value definition at every turn, but one is never too sure how they all fit together (if they do at all!). This article attempts to reconcile the various definitions in the search for an operational framework of product value. VL - 29 IS - 1 SN - 0025-1747 DO - 10.1108/00251749110005294 UR - https://doi.org/10.1108/00251749110005294 AU - Mohan Reddy N. PY - 1991 Y1 - 1991/01/01 TI - Defining Product Value in Industrial Markets T2 - Management Decision PB - MCB UP Ltd Y2 - 2024/04/19 ER -