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Erratum

Management Decision

ISSN: 0025-1747

Article publication date: 1 January 1991

Abstract

This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/eb054826. When citing the article, please cite: Barbara R. Lewis, (1988) “Customer Care in Service Organisations”, International Journal of Operations & Production Management, Vol. 8 Iss: 3, pp. 67 - 75.

Citation

(1991), "Erratum", Management Decision, Vol. 29 No. 1. https://doi.org/10.1108/00251749110001117

Publisher

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MCB UP Ltd

Copyright © 1991, MCB UP Limited