A conceptual model of performance measurement for supply chains
Abstract
Supply chain management (SCM) has gained a tremendous amount of attention from both industries and researchers since the last decade. Until now, there are numerous papers, articles, and reports that address SCM, but there is still a lack of integration between the existing performance measurement methods and practical requirements for the SCM. An innovative performance measurement method is proposed to provide necessary assistance for performance improvement in SCM. The proposed method will address this purpose in these four aspects: a simplified supply chain model; tangible and intangible performance measures in multiple dimensions; a cross‐organizational performance measurement; and fuzzy set theory and weighted average method.
Keywords
Citation
Chan, F.T.S., Qi, H.J., Chan, H.K., Lau, H.C.W. and Ip, R.W.L. (2003), "A conceptual model of performance measurement for supply chains", Management Decision, Vol. 41 No. 7, pp. 635-642. https://doi.org/10.1108/00251740310495568
Publisher
:MCB UP Ltd
Copyright © 2003, MCB UP Limited