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Managing radical organisational transformation

D. Francis (Centre for Research in Innovation Management, University of Brighton, Falmer, Brighton )
J. Bessant (Centre for Research in Innovation Management, University of Brighton, Falmer, Brighton)
M. Hobday (SPRV, University of Sussex, Falmer, Brighton)

Management Decision

ISSN: 0025-1747

Article publication date: 1 February 2003

9488

Abstract

For various reasons organisations can enter a condition that presents them with a “transformational imperative”. This happens when “old” ways of doing business cease to deliver sustainable competitive advantage and usual ways of “putting things right” fail to restore business viability. In this article, we review ten companies that experienced at least one episode of a successful transformation. From cross‐case analysis we identify five competencies that appear to be common to successful transformations. We outline how organisations faced with a transformational imperative can build (often temporary) extraordinary management capabilities that facilitate multiple radical re‐shaping activities and enable them to undertake radical organisational transformation.

Keywords

Citation

Francis, D., Bessant, J. and Hobday, M. (2003), "Managing radical organisational transformation", Management Decision, Vol. 41 No. 1, pp. 18-31. https://doi.org/10.1108/00251740310462023

Publisher

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MCB UP Ltd

Copyright © 2003, MCB UP Limited

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