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A historical examination of employee entitlement

Stefanie E. Naumann (University of the Pacific, Stockton, California, USA)
Barbara D. Minsky (Troy State University Dothan, Dothan, Alabama, USA)
Michael C. Sturman (Louisiana State University, Baton Rouge, Louisiana, USA)

Management Decision

ISSN: 0025-1747

Article publication date: 1 February 2002

Abstract

There has been much debate about people’s perceptions of entitlement. We trace the history of the different uses of entitlement perceptions across fields in order to develop a typology that identifies two dimensions: level of entitlement and degree of reciprocity. We conclude that a historical, cross‐disciplinary examination of the construct of employee entitlement will improve our understanding of the role of entitlement perceptions in the workplace. Specifically, we suggest that each of the four combinations of the entitlement and reciprocity dimensions points to a different employee‐organization relationship and, thus, requires a different motivational tool.

Keywords

Citation

Naumann, S.E., Minsky, B.D. and Sturman, M.C. (2002), "A historical examination of employee entitlement", Management Decision, Vol. 40 No. 1, pp. 89-94. https://doi.org/10.1108/00251740210413406

Publisher

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MCB UP Ltd

Copyright © 2002, MCB UP Limited