TY - JOUR AB - VL - 59 IS - 8 SN - 0024-2535 DO - 10.1108/00242531011073191 UR - https://doi.org/10.1108/00242531011073191 AU - Hanlon Gillian PY - 2010 Y1 - 2010/01/01 TI - Reference and Information Services in the 21st Century: An Introduction (2nd edition) T2 - Library Review PB - Emerald Group Publishing Limited SP - 643 EP - 644 Y2 - 2024/04/24 ER -