TY  - JOUR
AB  - 
VL  - 57
IS  - 5
SN  - 0024-2535
DO  - 10.1108/00242530810875203
UR  - https://doi.org/10.1108/00242530810875203
AU  - Harpur Isolde
PY  - 2008
Y1  - 2008/01/01
TI  - The Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E‐mail Environments
T2  - Library Review
PB  - Emerald Group Publishing Limited
SP  - 398
EP  - 399
Y2  - 2024/09/21
ER  -