The development of library and information services human resources has, in the main, been the responsibility of individual institutions. Development of career structure is not closely monitored. Skills are often not matched to tasks performed, nor to services to be provided, as is inferred from the reasons given for dissatisfaction with services and the apparent uneasiness between the library and information workforce and their respective employers. However, professionals’ growing concern over cooperative undertakings in dealing with professional matters seems to pave the way for improvement of services in the future.
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