Reference and information services

Bob Duckett (Bob Duckett is Reference Librarian of Bradford Libraries, Bradford, UK. He is a regular contributor to Reference Reviews and Library Review.)

Library Review

ISSN: 0024-2535

Publication date: 1 December 2000


Against a background of rapidly developing technology and changing social attitudes, there are many different ways of regarding enquiry work. This article focuses on the problem of characterising information and enquiry work, how it relates to traditional reference work, and how it is adapting to the Internet. Issues of co‐operation and government policy are briefly considered.



Duckett, B. (2000), "Reference and information services", Library Review, Vol. 49 No. 9, pp. 454-461.

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Copyright © 2000, MCB UP Limited

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