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In the librarian’s chair: an analysis of factors which influence the motivation of library staff and contribute to the effective delivery of services

Jamie Green (Jamie Green is an MSc student on the Information and Library Management course, at the University of Central England in Birmingham, Birmingham, UK. )
Barbara Chivers (Barbara Chivers is Senior Lecturer in the School of Information Studies, at the University of Central England in Birmingham, Birmingham, UK. )
Glen Mynott (Glen Mynott (E‐mail: Glen.Mynott@uce.ac.uk) is Research Fellow in the Faculty of Computing, Information and English, at the University of Central England in Birmingham, Birmingham, UK. )

Library Review

ISSN: 0024-2535

Article publication date: 1 November 2000

4290

Abstract

Suggests that the task of ensuring a high level of staff motivation requires from library managers a range of managerial, sociological and psychological skills for which they have had very little training, if any at all. These include effective communication with staff, the encouragement of good workplace relationships, the involvement of staff in the decision making process, helping staff to come to terms with change, promoting job rotation, recognising and rewarding initiative and providing relevant training for staff.

Keywords

Citation

Green, J., Chivers, B. and Mynott, G. (2000), "In the librarian’s chair: an analysis of factors which influence the motivation of library staff and contribute to the effective delivery of services", Library Review, Vol. 49 No. 8, pp. 380-386. https://doi.org/10.1108/00242530010347423

Publisher

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MCB UP Ltd

Copyright © 2000, MCB UP Limited

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