Orally‐based information

Deborah Turner (Information School, University of Washington, Seattle, Washington, USA)

Journal of Documentation

ISSN: 0022-0418

Publication date: 27 April 2010



The purpose of this paper is to explore a new research area: orally‐based information.


The study utilizes a social constructionist approach. The social constructionist meta‐theory, which holds that contributions to knowledge can be made orally, frames it.


The paper explicates how orality, or word‐of‐mouth transactions, conveys information; describes approaches for investigating orally‐based information; and articulates the need for future information behavior investigations that focus on orality.

Research limitations/implications

The research exploration focuses on face‐to‐face oral data. It calls for increased attention to orally‐based information, and offers tentative suggestions for accomplishing this goal.

Practical implications

The results provide insight that assist in understanding how orally‐based information intersects with information behavior, knowledge management, information policy, cultural heritage, and professional development that involves orality.


The paper builds a theoretical foundation for increased understanding of the meaning and functions of orally‐based information.



Turner, D. (2010), "Orally‐based information", Journal of Documentation, Vol. 66 No. 3, pp. 370-383. https://doi.org/10.1108/00220411011038458

Download as .RIS



Emerald Group Publishing Limited

Copyright © 2010, Emerald Group Publishing Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.