TY  - JOUR
AB  - 
VL  - 64
IS  - 4
SN  - 0022-0418
DO  - 10.1108/00220410810884110
UR  - https://doi.org/10.1108/00220410810884110
AU  - Broughton Vanda
PY  - 2008
Y1  - 2008/01/01
TI  - The Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E‐mail Environments
T2  - Journal of Documentation
PB  - Emerald Group Publishing Limited
SP  - 627
EP  - 628
Y2  - 2024/04/23
ER  -