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The Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E‐mail Environments

Vanda Broughton (School of Library, Archive & Information Studies, University College London, London, UK)

Journal of Documentation

ISSN: 0022-0418

Article publication date: 25 July 2008

Keywords

Citation

Broughton, V. (2008), "The Virtual Reference Handbook: Interview and Information Delivery Techniques for the Chat and E‐mail Environments", Journal of Documentation, Vol. 64 No. 4, pp. 627-628. https://doi.org/10.1108/00220410810884110

Publisher

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Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited