What is the role of the effective human resource development (HRD) organisation in strategic business change. Best practices have emerged which suggest a six‐step approach: (1) a focused strategic approach: identify the key initiatives to which the organisation is committed and build the HRD programmes around them; (2) involvement of top management: grow from the vision and commitment of the chief executive officer; (3) refocus course content: “softer” business skills are essential for significant strategic change; (4) develop impactful learning methods: action learning is a valuable tool for organisations in transition; (5) focused participation: employees participate who can provide the greatest leverage; and (6) empowered participants: provide a learning atmosphere to lead the change. The six‐steps will help the HRD professional become a force in strategic transformation.
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