To read the full version of this content please select one of the options below:

TEACHING TAX PROFESSIONALS TO TYPE

Industrial and Commercial Training

ISSN: 0019-7858

Article publication date: 1 February 1991

Abstract

When Price Waterhouse computerised its Tax Practice, 400 tax professionals needed to learn efficient keyboarding. The self‐teach typing tutorial loaded onto each staff member′s personal computer was not used sufficiently for staff to gain a high level of proficiency. One of the training units was asked to propose a cost effective method of training, bearing in mind constraints of time, cost and delivery method. Using battery operated keyboards and training secretarial staff to teach keyboarding skills, the 400 staff were trained in tutor‐led programmes lasting 16 hours each, in London and the regional offices. The project lasted 6 months and resulted in 91 per cent of trainees reaching a speed of more than 15 words per minute at 90 per cent accuracy in the 16 hours of tuition. The management consultancy division has now requested similar training.

Keywords

Citation

Stanford, N. (1991), "TEACHING TAX PROFESSIONALS TO TYPE", Industrial and Commercial Training, Vol. 23 No. 2. https://doi.org/10.1108/00197859110140743

Publisher

:

MCB UP Ltd

Copyright © 1991, MCB UP Limited