Workplace learning evaluation: a conceptual model and framework
Abstract
Purpose
This paper seeks to address current limitations in approaches to training evaluation by presenting a conceptual model of work‐based learning and an associated evaluation framework.
Design/methodology/approach
The model and framework presented in this paper are based on a critical review of current approaches to learning evaluation and insights from learning transfer research and programme theory.
Findings
This paper sets out a conceptual model of workplace learning based on five elements: a pre‐learning stage, the trigger (need) for learning, the learning event, application of learning and the impact of learning. A linked criterion evaluation framework is also described. It is proposed that this provides a scientifically robust but practitioner friendly framework for workplace learning evaluation.
Practical implications
While most organisations wish to evaluate the effectiveness of their investment in employee training and development, few do. One of the barriers to effective learning evaluation is the failure to ground approaches in a contemporary and comprehensive model of workplace learning. The model and framework set out in this paper aim to assist evaluation by addressing this gap in a practitioner friendly way.
Originality/value
This paper sets out a novel, flexible and comprehensive conceptual model of workplace learning along with an innovative approach to training evaluation that addresses limitations in existing approaches. It is hoped that this will contribute to the debate on appropriate evaluation methods and assist practitioners to undertake evaluation in a more credible manner.
Keywords
Citation
Paul Griffin, R. (2011), "Workplace learning evaluation: a conceptual model and framework", Industrial and Commercial Training, Vol. 43 No. 3, pp. 172-178. https://doi.org/10.1108/00197851111123631
Publisher
:Emerald Group Publishing Limited
Copyright © 2011, Emerald Group Publishing Limited