TY - JOUR AB - Purpose–The purpose of this paper is to present a comprehensive training program for volunteers for the elderly in Israel, which has been operated under the National Insurance Institute of the State of Israel.Design/methodology/approach–The paper considers the need and values of training elderly volunteers to support the elderly in the community. The methodology of training is presented, starting with the first program of a new volunteer and continue with an advanced consultant course. The methodology of maintaining and continuous improvement of the training programs are also discussed.Findings–Each year, about 500 volunteers participate in a 64 hours (four weekly hours for 16 weeks) new volunteer course, and about 50 volunteers participate in the consultant course. In addition, all active volunteers (about 4,000) participate in regular training groups, every alternate week for two hours.Originality/value–The paper introduces a unique training methodology and training programs for elderly volunteers to support the elderly in the community. A continuous improvement methodology is discussed to ensure training effectiveness. VL - 40 IS - 4 SN - 0019-7858 DO - 10.1108/00197850810876271 UR - https://doi.org/10.1108/00197850810876271 AU - Vitner Gad AU - Shalom Vera AU - Yodfat Avital PY - 2008 Y1 - 2008/01/01 TI - Training volunteers for the elderly in Israel T2 - Industrial and Commercial Training PB - Emerald Group Publishing Limited SP - 216 EP - 225 Y2 - 2024/04/24 ER -