Managing workplace stress: how training can help

Abstract

Stress is a key issue facing many organisations yet, despite the increasing awareness of how it impacts on business, many companies are unsure of the best way to fulfil their duty of care towards their employees. This article looks at how training can have a positive impact on tackling stress in the workplace – helping employees become more resilient towards stress, and enabling them to tackle the root causes of any problems. It highlights the importance of providing additional training for managers who not only need to manage their own stress levels, but have responsibility for their direct reports. It focuses on the case of East London and The City Mental Health Trust and how it has used training to provide support for colleagues suffering from stress caused by bullying and harassment.

Citation

Shuttleworth, A. (2004), "Managing workplace stress: how training can help", Industrial and Commercial Training, Vol. 36 No. 2, pp. 61-65. https://doi.org/10.1108/00197850410524824