Gives an overview of the way the National Health Service (NHS) approached the implementation of e‐learning to provide leadership training to 40,000 nurses. The project provided training to clinical staff at a cost of less than 50p per nurse and became one of the very few e‐learning programmes to deliver audio, graphics and text in real‐time over a 56K modem. Explains how – instead of investing heavily in creating bespoke e‐learning from scratch – the NHS team achieved a highly effective customised solution using generic e‐learning content and adapting it to the hospital environment. The project has been highly acclaimed and, in February 2003, it won the top award for “e‐learning project of the year” at the IT Training Awards. Details the various phases through which the NHS went to achieve this award‐winning success.
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