Is e‐learning delivering ROI?

Abstract

Looks at the findings of a major e‐learning benchmark study conducted in July/August 2001 amongst senior level executives within UK plc across industry/manufacturing/retail, financial services, government, education and IT/telecoms sectors. Compares the findings with a similar piece of research carried out in 2000 to establish how e‐learning has developed. Seeks to establish any changes occurring in training and development and to determine the dynamics influencing the strategies and policies of those responsible for employee development. Examines current training and HR issues, training priorities, areas in which training is provided, the most popular types of training delivery, the status of e‐learning, awareness and understanding of e‐learning, current usage, reasons for implementing e‐learning (or for choosing otherwise), benefits anticipated and already experienced by early e‐learning adopters, return on investment and expectations for the future.

Citation

Young, K. (2002), "Is e‐learning delivering ROI?", Industrial and Commercial Training, Vol. 34 No. 2, pp. 54-61. https://doi.org/10.1108/00197850210417537