Management Mirror: helping senior management teams see their own reality

Abstract

All too often, efforts to help a senior executive team become more effective through traditional teambuilding and feedback activities fail miserably. Traditional 3608 feedback may provide some useful information but these instruments can fall short in demonstrating the impact of individual and collective senior management behavior on the rest of the organization. The Management Mirror is a process that explores that impact indepth. It is tied directly to the organization’s business needs and strategy. Since the Management Mirror process is deliberately provocative, it shows how senior management behavior aids or impedes accomplishment of desired business results. Our contention is that the collected data on each senior manager is, by its nature, irrefutable and is as immune as possible to what we call “creative reinterpretation”. The whole process forces a level of disclosure and interdependency top executives have seldom experienced. Above all, it moves them to take action in the best interest of the organization.

Citation

Craig, G.W. and Lineberry, C.S. (2001), "Management Mirror: helping senior management teams see their own reality", Industrial and Commercial Training, Vol. 33 No. 7, pp. 242-248. https://doi.org/10.1108/00197850110409005