This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09600039610108557. When citing the article, please cite: Jess S. Boronico, Dennis J. Bland, (1996), “Customer service: the distribution of seasonal food products under risk”, International Journal of Physical Distribution & Logistics Management, Vol. 26 Iss: 1, pp. 25 - 39.
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