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Web search efficacy: definition and implementation

Yazdan Mansourian (Department of Educational Technology, Tarbiat Moallem University, Tehran, Iran)

Aslib Proceedings

ISSN: 0001-253X

Article publication date: 6 July 2008

Abstract

Purpose

This paper aims to report a number of factors that are perceived by web users as influential elements in their search procedure. The paper introduces a new conceptual measure called “web search efficacy” (hereafter WSE) to evaluate the performance of searches mainly based on users' perceptions.

Design/methodology/approach

A rich dataset of a wider study was inductively re‐explored to identify different categories that are perceived influential by web users on the final outcome of their searches. A selective review of the literature was carried out to discover to what extent previous research supports the findings of the current study.

Findings

The analysis of the dataset led to the identification of five categories of influential factors. Within each group different factors have been recognized. Accordingly, the concept of WSE has been introduced. The five “Ss” which determine WSE are searcher's performance, search tool's performance, search strategy, search topic, and search situation.

Research limitations/implications

The research body is scattered in different areas and it is difficult to carry out a comprehensive review. The WSE table, which is derived from the empirical data and was supported by previous research, can be employed for further research in various groups of web users.

Originality/value

The paper contributes to the area of information seeking on the web by providing researchers with a new conceptual framework to evaluate the efficiency of each search session and identify the underlying factors on the final outcome of web searching.

Keywords

Citation

Mansourian, Y. (2008), "Web search efficacy: definition and implementation", Aslib Proceedings, Vol. 60 No. 4, pp. 349-363. https://doi.org/10.1108/00012530810887980

Publisher

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Emerald Group Publishing Limited

Copyright © 2008, Emerald Group Publishing Limited