Provides a summary of a Department of Health funded research study investigating performance and impact of four pilot digital interactive television services in the consumer health field. These were launched in various locations in the UK in 2001. Text and video, interactive and transactional services were featured. Pilots were investigated using a combination of research methods. The four pilots’ performance varied, but overall there was sufficient evidence to suggest that consumer health digital interactive television has a healthy future.
Nicholas, D., Huntington, P., Williams, P. and Gunter, B. (2003), "First steps towards providing the UK with health care information and advice via their television sets: an evaluation of four Department of Health sponsored pilot services", Aslib Proceedings, Vol. 55 No. 3, pp. 138-154. https://doi.org/10.1108/00012530310472633Download as .RIS
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