Chapter 10 The role of emotional intelligence in integrity and ethics perceptions

Abstract

Emotional intelligence (EI) is thought to offer significant benefit to organizational productivity through enhanced employee performance and satisfaction, decreased burnout, and better teamwork. EI may also have implications for the incidence of counterproductive workplace behavior. Survey results suggest EI is a significant predictor of individuals’ ethicality and their perceptions of others’ ethicality. Further, EI explains incremental variance in perceptions of others’ ethics over and above that which is explained by individual ethicality. High EI employees may be more adept at interpreting the ethicality of others’ actions, which has positive implications for ethical decision-making. Implications for research and practice are discussed.

Citation

Mesmer-Magnus, J., Viswesvaran, C., Joseph, J. and Deshpande, S.P. (2008), "Chapter 10 The role of emotional intelligence in integrity and ethics perceptions", Zerbe, W.J., Härtel, C.E.J. and Ashkanasy, N.M. (Ed.) Emotions, Ethics and Decision-Making (Research on Emotion in Organizations, Vol. 4), Emerald Group Publishing Limited, Leeds, pp. 225-239. https://doi.org/10.1016/S1746-9791(08)04010-8